Terms of use

Privacy Policy - Protection of Personal Data

We are the Greek company, with the name "SOVRAKOFANELA IKE" located at 3 Mourouzi Street, Patras TK 26223, in Greece (VAT: 801405200/ D.O.Y A Patras). This Privacy Policy (hereinafter the "Data Policy" or "PPPD") has been established by us in order to inform you about the Company's policy regarding your personal data, which you provide us, so that the purpose is known their processing by us, the category of recipients, and the procedures you can follow to exercise your legal rights.

Therefore, the management and protection of your personal data is governed by the terms of this announcement and the relevant provisions of both Greek, EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Protection Authority Personal Data. Any possible future change of the above regulatory framework will be the subject of this.

This Policy is an integral part of the General Terms of Use and Transactions of SOVRAKOFANELA IKE and a single whole with them. We may from time to time modify this Policy, either in whole or in part, at our sole discretion. Any modification herein will be effective immediately upon posting the modified Policy on the Website. In any case, as long as you continue to use our Website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept those modifications unconditionally. If you do not agree with the terms of this Policy, as it may be amended, you must stop using the Website and our Online Store.

The security and protection of your personal data are a priority for us. That is why we undertake to handle your personal data responsibly.

This website includes links to other websites which are under the responsibility of third parties (natural or legal persons). In no case is sovrakofanela.gr responsible for the terms of protection and management of personal data which these websites follow.


Personal Data is any information that refers to the subject of the data, i.e. any natural person to whom the data refers and whose identity is known or can be ascertained. Such information is for example the member's name, address, date of birth and gender, mobile phone number, e-mail address as well as usage data such as member name, password and IP address. (Law 2742/1997, Law 3471/2006, as the related provisions also apply.)

During your visit to our Website and Online Store and in order to a) register as a member of sovrakofanela.gr and open an Account, b) subscribe to the sovrakofanela.gr Newsletter Service, c) ensure the possibility of communicating with you so that to inform you both about your orders and about our new products, d) or to exercise your rights in accordance with the law and the General Terms of Use, it is possible that you will be asked to provide information concerning you (such as indicative name, surname , email address, product shipping address, date of birth, sheet, phone number, credit card information, etc.)

In particular, sovrakofanela.gr does not ask you for any of your personal information when browsing our online store. We collect the following information from you, which you voluntarily provide to us for the purpose of registering as a member of sovrakofanale .gr and creating an Account:

First name, last name, postal address, gender, date of birth, telephone, email address and password.

The necessary information for each purchase of your products from our Online Store that you must provide us with is your name, a phone number usually mobile or landline, address (street, city, postal code), billing address and shipping address of the order and type document (receipt, invoice). In case of issuing an invoice the sovrakofanale .gr will ask for the company's name, VAT number, DOU and registered office of the company. In case of payment by credit card the sovrakofanela .gr reserves the right to request your ID number (to ensure identity with your credit card details).

Also for your subscription to our Company's Newsletter service in order to send you newsletters about our Company the sovrakofanela .gr and its products/services, any offers, etc., we ask that you provide us with your email address.

In addition to sending you short SMS text messages with newsletters about the Company and its products/services, we ask you to provide us with your mobile phone number.

The personal data you declare anywhere on the pages and services of the www. sovrakofanela .gr, are intended exclusively for reasons related to your transactions with us, communication with you, improving the services provided and ensuring the operation of the respective service for which you provide them as well as for statistical purposes and improving the services provided services - information and may not be used by any third party (except where provided by the Law for the competent authorities only), without complying with the provisions of Law 2472/97 regarding the protection against processing of personal data, as it applies every time.

The sovrakofanela .gr operates in accordance with the current Greek and Community legislation and keeps your personal data secure for as long as you are registered in a service of www. sovrakofanela .gr which are deleted after the termination of the business relationship in any way. In particular, member details (Member Account details) are kept on its servers sovrakofanela .gr until the customer requests their deletion.

In summary, we only ask for as much information as we need so that you can enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order, and personalized service based on your needs and preferences.

We may pass on your personal information to our agents and/or subcontractors for the purpose of supporting, promoting and executing your business relationship with us, but always under conditions that fully ensure that your personal information is not processed in any illegal way, i.e. other than the purpose of transmission in accordance with the above. For example, we reserve the right, for the above purposes, to transfer your personal data to the transport companies mentioned in the Terms of Use and on our Website for sending you your products that you have purchased from our Online Store, to credit card providers for the processing of a payment on your behalf as a result of your purchase from our Online Store, to third parties – natural or legal persons – who may provide on our behalf promotion and marketing services of both our business and our products or services, or to our third party partners who provide us with technical services, such as indicative hosting and technical support services. We inform you that the above categories of recipients of your personal data are processors on our behalf and therefore as such do not process any of your data beyond the above transmission purposes.

In any case, his employees sovrakofanale .gr who have access to your personal data are specific and access by unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to partners sovrakofanela .gr businesses.

sovrakofanale.gr will not make available for sale or otherwise transmit or publish personal information of visitors/users of its website to third parties, except for those mentioned above, without the consent of the visitor/user, with the exception of the application of relevant legal dictates and to the competent authorities only.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. In addition, in the event of a legal order, official order or official preliminary examination, sovrakofanela.gr has the right without objection to make the relevant data available to the respective service.

All the design of the website, the text, the graphics, the selection and its settings, are the property of sovrakofanela.gr and are Intellectual Property Rights, all rights reserved.

By carrying out any of your transactions and using any of our Services in accordance with the Terms of Use of sovrakofanela.gr, you consent to this Privacy Policy and in particular:

Account Entry: If you enter your postal savings account and/or bank account information into your Member Account, then you agree that sovrakofanela.gr will use this information for all possible refunds to you, in the event that you exercise your right of withdrawal in accordance with the provisions of the Terms of Use and the Law.

Use for advertising purposes: You agree that sovrakofanela.gr will process and use your personal data for marketing actions, such as e.g. sending emails with general information or advertising (newsletters) regarding its products and services. If you so wish, sovrakofanela.gr will waive the use of personal data for advertising purposes, provided however that you follow the deletion procedures from the list of registered members who receive our newsletters that we provide you. The member can at any time send a relevant email to sovrakofanela.shop@gmail.com or set the newsletter sending function accordingly in their member account or unsubscribe by following the procedures set out in each newsletter type of email they receive from us .

Processing regarding fraudulent acts: You agree that in the event of the existence of reasonable evidence and as long as the specific circumstance requires it, sovrakofanela.gr will have the right to collect, process and use those data, which are necessary for the disclosure, as well as the stopping offers created with fraudulent intent as well as the details of any other illegal or non-contractual use of sovrakofanela.gr.

Transfer in case of legal order / Transfer to services in the absence of a legal order: As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as prosecution of criminal acts

The transfer of your data is encrypted.

sovrakofanela.gr does not store or control credit card data.

You have, within the framework of the legislation on privacy of telecommunications and protection of your personal data, the rights of information and objection provided for in articles 11 to 13 of Law 2472/1997.

In any case, you have the right to access and object (including rectification) regarding any personal data held concerning him and which are processed by us in accordance with this Policy. For this purpose, any request should be addressed in writing to sovrakofanela.gr at the email: sovrakofanela.shop@gmail.com.

For any question or suggestion or statement related to these matters please contact us using the email address sovrakofanela.shop@gmail.com

At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

Cookies Policy

This Policy forms part of the General Terms of Use and forms part of the contract between us for the provision of our Services.

This website uses cookies. Below you can learn more about the cookies we use, the purpose they serve and how they are managed.

What are cookies?
Cookies are small text files that are installed on your computer or electronic device, through the browser, when you visit our website. Cookies help us to collect information necessary to measure the effectiveness of our website, to improve and upgrade its content, to adapt it to the demand and needs of users as well as to measure the effectiveness of the presentation and display of our website site on third-party websites. None of the cookie files used on our website collects information that identifies you personally and does not gain knowledge of any document or file from your computer.

The data collected by cookies may include the type of browser you use, the type of computer, its operating system, internet service providers and other such information. In addition, the website's information system automatically collects information about the locations you visit and about the links to third-party websites you may choose through our website.

More information about cookies, how to manage and delete them, can be found at www.aboutcookies.org

Types of cookies
On our website, the following categories of cookies are used:


"Persistent" cookies remain on your computer or electronic device for a long time until they are deleted by you.

3dr Party Cookies

We only allow Google Analytics to install the Cookies we use. In the event that through our website you enter third-party websites or connect to social networking agencies (twitter, facebook, youtube), you should be aware that these third-party websites or agencies may install cookies as soon as you click on the relevant link . These cookies are outside our control and are governed by the cookie policy of each third party that installs them. You should read their respective websites' policies to see exactly how you should manage them.

How to manage and delete Cookies
The menus of most browsers provide options on how to manage Cookies. These options vary by browser. Depending on the options provided by the browser you use, you can allow the installation of Cookies, disable/delete existing ones or be notified each time you receive cookies. Instructions for managing and deleting Cookies are usually found within the “Help”, “Tools” or “Edit” menu of the browser.

Please note that if you reject or disable cookies on our website, the functionality of the website may be partially lost. Also, disabling a cookie or class of cookies does not delete the cookie from the browser. Such a move should be done by you by changing the internal functions of the browser you use.

Changes to our use of Cookies
We may from time to time modify this Policy, either in whole or in part, at our sole discretion. Any modification herein will be effective immediately upon posting the modified Policy on the Website. In any event, as long as you continue to use our Website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept those modifications. If you do not agree with the terms of this Policy, as it may be modified, either in whole or in part, you must stop using the Website and our Online Store.


If you have any question regarding this Policy, please contact us at sovrakofanela.shop@gmail.com.